Your behavior is your single greatest mode of communication, and it must be congruent with what you say. Turn complex thoughts and strategies into simple, memorable terms that colleagues can grasp and act upon. Don’t fixate on eloquence; concentrate on being distinct and real. People want real. People respect real. People follow real – be you! Be visible – show your people that you’re engaged and care about them and their work – spend time on the floor walk your property. Listen with your eyes as well as your ears. Stop, look and listen. Remember that effective communication is two-way.